MBA - TodayZ Lesson

- Current situation and background : H&LPA was a company with less than ten employees for over twenty years, it has only been during the last ten years that the company grew its operation demanding more employees for a current total of 38 by 2022 and potentially more in the upcoming years.  H&LPA used the basic tools provided by Microsoft during its first twenty years and updated to use SharePoint since 2013 as the volume of documents required better tools.  Furthermore, the warehousing system was recently updated in 2022 as the business operation grew during the pandemic due to higher online sales and there was the need to store more stock.  SharePoint is H&LPA’s main tool for all the activities in the KMC as it was previously identified and new challenges are likely to arise as the company just moved into a bigger warehouse expecting the business operation to keep increasing as well as the size of the team. - Objectives and expected results : The main KM objective fo

Strengths, weaknesses and recommendations for the Knowledge Management Cycle in the company Home and Lifestyle Products Australia (H&LPA).  KM STRENGTHS AT H&LPA The use of SharePoint allows collaborative work in real time for the staff in the office as well as those working remotely. Compatibility of information with other client companies which makes it easier to share information and schedule meetings.  Management desire for improvement is a valuable strength as the company is quickly growing during the last years and management are open to hear and try out new ideas from employees.  The systems for customer relationship management, document and warehousing management have lately been greatly improved allowing easy migration of information.   KM WEAKNESSES AT H&LPA Management doesn’t clearly schedule specific times to analyse the current KM systems and make a plan for it in the middle and long term.     H&LPA relies exclusively on SharePoint for most of its work

This analysis provides valuable insight on the knowledge management systems used by the company Home & Lifestyle Products Australia (H&LPT) based on primary data by direct observation as well as conversations with members of the company.  Firstly, It identifies the core components of the knowledge management cycle at H&LPA, strengths, weaknesses, and provides recommendations. Secondly, it proposes a knowledge management plan with activities and technologies to implement at H&LPA and finally a conclusion.            H&LPA ORGANISATION’S OVERVIEW H&LPA is an Australian company established in 1988 focused on importing products from all over the world mainly in Home and Lifestyle lines (H&LPA 2022).  The company currently has 38 employees and evolved during the last decades to be a product developer, brand builder and supply partner with over a thousand products available to supply partners in the Australian market.  H&LPA provides products to large Aus